“If you acknowledge all aspects of your experience, you can make a more intentional choice about how you want to act vs. focusing on only one aspect of your experience and acting out of habit or comfort.” – Jennifer Caspari...
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When I walked into my local post office with a pile of 50+ boxes and padded mailers, it would have been very easy for the trainee at the counter to go into defense mode. Yet neither she nor her training...
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“Humans are not the ultimate target of any design solution—a mobile phone to a chair to a website to a plastic bottle—because most of the things we make will perhaps outlive us by centuries.” – Manuel Lima – Like many...
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