“Investing in providing amazing customer service is most likely going to yield a better return, via referrals, than any form of paid advertising. Are your people empowered to delight customers every time they interact with your organization?” – Matt Tenney...
Read More
“Products, services, processes, and marketing strategies can all be easily copied in a matter of weeks or months. The only true, sustainable competitive advantage that remains today is a winning culture.” – Matt Tenney – Mindfulness Monday courtesy of Matt Tenney,...
Read More
“People buy into the leader before they buy into the vision.” – John Maxwell – Thinkful Thursday is courtesy of the Army Heritage Center Foundation