“Speak last… When we speak first, we can create unconscious boxes from which people might not feel safe deviating. By making the effort to get team members talking before we share any of our own thoughts, we ensure that we...
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The next time you fire up your internet machine for some online shopping, keep in mind that “a large number of reviews is not a reliable indicator of a product’s quality.” Research shows that we have an inherent bias toward...
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In 1578, Sir Martin Frobisher held a Thanksgiving celebration in Newfoundland during his third attempt to find the fabled Northwest Passage. This was the first European Thanksgiving in North America (sorry, Pilgrims) and kept with the English tradition of offering...
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