“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.” – Scott M. Graffius – John Rossman, the former Director of Enterprise Services at Amazon, has...
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“Tune out or burn out.” That’s the advice two long-term employees recently dispensed to their juniors about dealing with management and, if this sentiment infects your organization, it’s a huge opportunity. Instead of blaming the disengaged, take time to unearth...
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“The future came and went in the mildly discouraging way that futures do.” – Neil Gaiman – As children, we experience time much more slowly than we do as adults. Yet it’s quite possible to slow down the way we...
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