Recently, I’ve been thinking a lot about the amount of repetition necessary for critical messages to sink in. (Think Mission, Vision and Values). And then a message from Microsoft’s Chief Storyteller showed up in my inbox with this astounding fact:...
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“Yeah, I just stare at my desk, but it looks like I’m working. I do that for probably another hour after lunch, too. I’d say in a given week I probably only do about fifteen minutes of real, actual, work.”...
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When leaders talk about communication, all too often what they really mean is “People need to listen to what I’m telling them.” This isn’t communication, it’s a one-way flow of information and I have a few thoughts about how to...
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