Friday, November 2, 2018

“No – You can’t leave early today” is what a manager told a coworker of mine years ago when the employee asked to leave 30 minutes before closing time to receive trick-or-treaters at their new home. This brief conversation stuck with me and I have a few thoughts about why tone-deaf exchanges like this continue to occur – and how to break them. Click here for my article and have a great weekend!