“Brands have to do a better job creating [artificial intelligence] experiences that customers find personalized, helpful and worthwhile.” – Florian Huebner – Love them or hate them, chatbots are here to stay. Turns out that there’s one specific situation where customers...
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“Fostering resilience is going to be an ongoing task for management and human resources professionals.” – Prof. Patrick Flynn – The idea of resilience as part of your culture doesn’t get much attention but perhaps it should. To learn more...
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For the curious, every journey is one of self-discovery and every conversation is one of exploration. As you reflect upon this past week, consider how curious you are and how that curiosity shapes your world. Have a great weekend! Stay...
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