I get it – this is a crazy, unpredictable time. Yet that makes my question for you all the more critical: Is your organization playing offense or defense right now? Almost 100 years ago my great-grandfather pondered a similar question...
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“Unilateral decisions made in an emotional, time-pressured crisis are not always our best… A tactical pause allows us time to get a cross cutting set of options from fellow leaders and subordinates who have expertise in aspects of the situation.”...
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“We form a mental map, and then that shape, shapes us.” – Lois Farfel Stark – By now most everyone understands that our changed world is driving new behaviors and expectations… and every now and then we get a glimpse...
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