Writings



Tuesday, January 22, 2019

“Chat-bots suit people, after all you can now do your banking while sitting on the train so why not SMS or Whatsapp a bot your query? Right now we’re dealing with everything from mortgage questions and how to get the...

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Monday, January 21, 2019

“The happy phrasing of a compliment is one of the rarest of human gifts and the happy delivery of it another.” – Mark Twain – Last Friday night my flights were cancelled with 10 hours notice due to a winter...

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Friday, January 18, 2019

There’s a very specific level of discomfort that afflicts family business owners when they take the reins from the previous generation. Self-imposed pressure is often high and the desire to “not screw up” can be paralyzing. There is a path...

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