Thursday, January 30, 2025

“When you say no, you feel safe and protected. You feel like you’ve made no commitment at all.”
– Chris Voss –

Want someone to say yes? Ask for a ‘no’ instead,” advises former FBI lead kidnap negotiator Chris Voss, who found that ‘no-oriented’ questions eliminate psychological resistance in high-stakes deals. By flipping traditional questions like “Do you agree?” to “Do you disagree?” leaders can help counterparts feel more decisive and empowered, creating faster paths to mutual agreement. To learn more, Check out the article An Ex-FBI Negotiator Says the Key to Winning Is Getting People to Say This 1 Word.

Stay safe. Stay healthy. Be strong. Lead well.

Chad