Wednesday, August 12, 2020

“We form a mental map, and then that shape, shapes us.”
– Lois Farfel Stark –

By now most everyone understands that our changed world is driving new behaviors and expectations… and every now and then we get a glimpse of what that looks like. For example, Starbuck’s peak rush time is no longer first thing in the morning but occurs at both 9:30am and 2pm. Click here to learn more about this change and make sure to stay attuned to the new patterns of your staff and customers… because it might mean that you need to adjust your expectations.

Stay safe. Stay healthy. Be strong. Lead well.