Coaching employees is no easy task and I often get questions from leaders about how they might become a better coach. I have some specific suggestions on how to enhance this skillset and I encourage you to check out Part...
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“No – You can’t leave early today” is what a manager told a coworker of mine years ago when the employee asked to leave 30 minutes before closing time to receive trick-or-treaters at their new home. This brief conversation stuck...
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Would you swap faces with your best client or customer? At a recent family gathering my fourteen year old niece whipped out her smart phone and proceeded to apply Snapchat’s “Face Swap” feature to all of the pictures she was...
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