When a storm ripped the power line, meter and mast from my house at midnight this past Sunday, I not only needed Specialists to solve the resulting problems – I also needed Generalists. Generalists are often overlooked in favor of...
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An executive in charge of major IT purchasing decisions recently said to me “Vendors using these automated campaigns and check-in emails are like panhandlers – I don’t know who they are and I don’t know what they’ll do with our...
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The CEO had been asked to do more and they delivered… yet they were not rewarded. It appeared that the company’s owners had lost their perspective and no longer recognized their CEO’s exceptionalism. In short, they’d gone nose blind. Losing perspective...
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