Managing feels safe. Processes are followed, routines are celebrated and risk-taking is for “someone else.” Leadership, on the other hand, often feels unsafe. It involves stepping blindly into the unknown, sacrificing your traditional notions of accomplishment and convincing others that...
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No matter the strength of your hiring practices and how solid your culture, there are people in your organization behaving badly. This makes whistleblower policies (and whistleblowing mechanisms) quite critical. To learn more, Click here for my article Can You...
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We’ve all experienced some form of the following. You contact “Company X” to cancel your service and are informed that someone from the “Cancellation Department” will call you back. Possibility A for the callback is the “Not my job” option...
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