Friday, August 25, 2023
When I walked into my local post office with a pile of 50+ boxes and padded mailers, it would have been very easy for the trainee at the counter to go into defense mode. Yet neither she nor her training...
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When I walked into my local post office with a pile of 50+ boxes and padded mailers, it would have been very easy for the trainee at the counter to go into defense mode. Yet neither she nor her training...
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“Contrary to popular wisdom, the three little words people have the most difficulty uttering are actually ‘I don’t know.’ ” – Art Markman, PhD – Know-it-alls aren’t aways as easy to spot as you might expect. Yet, even when you...
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“By strengthening our cognitive empathy, we can better connect with people who are different from us.” – Dr. Nicole Price – Focused introspection can be a leadership superpower when properly channeled. For guidance on using yours to better connect with...
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