“Going against one’s better judgment increases thoughts about missed opportunities, amplifying feelings of control and regret.” – Kaitlin Woolley – When leaders override their instincts based on external advice, Cornell research shows they’re more likely to blame themselves for negative...
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“Biases distort reality and are a threat to performance accountability and stability.” – Jay Steven Levin – Just as bomb squad commanders meticulously analyze explosive devices through their three critical components—power source, circuitry, and load—effective leaders must understand their organizational...
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“People who ask more questions, particularly follow-up questions, are better liked by their conversation partners.” – Jeff Haden – Want to upgrade your brain’s social processing power? Research shows that asking follow-up questions acts like a neural optimization algorithm, strengthening...
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