“Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized.” – – Marilyn vos Savant – Right now, you’re likely waiting for someone...
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“The art of communication is the language of leadership.” – James Humes – The third principle of the U.S. Army’s “mission command” philosophy is “Provide a clear commander’s intent.” The army further defines this principle as “Commanders establish their own commander’s...
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“You’re going gangbusters” is what the senior manager told her team member to recognize their effort. The employee’s unexpected response? “I’m sorry, but I don’t know what that means.” Leaders often assume that their communications are clear and understood. Unfortunately, language is...
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