Large, thorny issues are being dragged through your front door with regularity because there’s no other safe space for your people to have critical conversations. The bad news is that this results in exchanges that often leave you feeling unsettled....
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“In our profession of arms, empathy is not just a nice to have; it is a job requirement. If you cannot understand the perspective of those you lead, you will have a hard time finding success in this line of...
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“When we take away all decisions from employees, they no longer feel accountable.” – Peter Cappelli – Do you empower employees or do you optimize them?  These are two very different approaches toward talent management and many leaders are...
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