“They turned our power down, And drove us underground – But we went right on with the show…” – Billy Joel, Miami 2017 – On Sunday, an outage with ISP Centurylink unexpectedly took down 3.5% of the internet affecting companies...
Read More
“Carrying the expectation that you will know what to do requires maintaining balance between answering a question and empowering the correct person to answer.” – Col. Kevin Benson, Ret. – Colonels occupy a unique space within the military and share...
Read More
“Unilateral decisions made in an emotional, time-pressured crisis are not always our best… A tactical pause allows us time to get a cross cutting set of options from fellow leaders and subordinates who have expertise in aspects of the situation.”...
Read More