Tag: engagement



Thursday, November 11, 2021

“Will competition for oil be eclipsed by that for rare earth metals or lithium, such that the form but not the substance will change? Or does the possibility of achieving self-sufficiency in energy consumption through renewables offer an alternative to...

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Wednesday, November 10, 2021

“We have something that we call freaky… Freaky stands for FRKE… And those four words are something we’ve built our customer service on for probably more than 15 years.” – Monika Lütke-Daldrup, LEGO Director of Customer Engagement – Customer service can...

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Wednesday, November 3, 2021

“We know that when a situation feels out of our control, how we manage our reaction to the situation matters.” – Dr. Natalie Christine Dattilo – Glass half full or glass half empty? It’s easy to believe that optimism is...

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