When a storm ripped the power line, meter and mast from my house at midnight this past Sunday, I not only needed Specialists to solve the resulting problems – I also needed Generalists. Generalists are often overlooked in favor of...
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“The middle of the road is where the white line is – and that’s the worst place to drive.” – Robert Frost – The Wednesday Grind is courtesy of Little Amps Coffee Roasters
An executive in charge of major IT purchasing decisions recently said to me “Vendors using these automated campaigns and check-in emails are like panhandlers – I don’t know who they are and I don’t know what they’ll do with our...
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