I love ideas, but even more, I love seeing them spring to life. That’s what made a recent workshop with Steve Garguilo so exciting. Steve, an expert in the science of taking action, spent three hours with our Vistage group....
Read More
As the Rwandan genocide raged in the spring of 1994, Paul Rusesabagina, assistant general manager of the Hotel des Mill Collines, sheltered over 1,200 refugees from a genocide that claimed between 500,000 and 1 million Tutsi lives. During World War...
Read More
Recently, I found myself in a six-hour holding pattern waiting to board a repeatedly delayed flight. After about three hours into the ordeal, passenger patience had evaporated, and people began to take out their frustrations on the sole gate attendant....
Read More