Friday, August 25, 2023
When I walked into my local post office with a pile of 50+ boxes and padded mailers, it would have been very easy for the trainee at the counter to go into defense mode. Yet neither she nor her training...
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Tag: Leadership in Real Life
Thursday, August 24, 2023
“Human decisionmakers are riders traveling across obscured terrain with little or no ability to assess the powerful beasts that carry and guide them.” – Richard J. Danzig – Moral crumple zones. Kill webs. Decision support tools. These are but a...
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Wednesday, August 23, 2023
“Contrary to popular wisdom, the three little words people have the most difficulty uttering are actually ‘I don’t know.’ ” – Art Markman, PhD – Know-it-alls aren’t aways as easy to spot as you might expect. Yet, even when you...
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