“An organization trained to overcome the seeming impossible will have a natural blind spot for the actual impossible.” – Colonel JP Clark – Leaders with the ability to envision new realities and push past the status quo often inject their...
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“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” – Buckminster Fuller – In 2019, 61% of all CEOs plan to increase their technology spending in order...
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You offer a service or a product – but do you offer your customers an experience? It’s been 20 years since the classic HBR article “Welcome to the experience Economy” was penned which is just about enough time for its...
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