What if I told you that 49% of consumers either began buying or bought more from a company because of trust? This is one of the many findings from a recent survey and report titled The Complexity of Trust: PwC’s...
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“Everything I learned in business school was either wrong, dated or incomplete… There’s a shift, a realization that whatever we’ve been doing for the last 40 years has caused a lot of the problems that we have now, and we...
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“Imagine if we got to know our people for the sake of a relationship, seeing leadership as having more to do with creating in them a sense of agency rather than providing them with direction.” – Colonel (USAR Ret.) Thomas...
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