“Chat-bots suit people, after all you can now do your banking while sitting on the train so why not SMS or Whatsapp a bot your query? Right now we’re dealing with everything from mortgage questions and how to get the...
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There’s a very specific level of discomfort that afflicts family business owners when they take the reins from the previous generation. Self-imposed pressure is often high and the desire to “not screw up” can be paralyzing. There is a path...
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“The art of communication is the language of leadership.” – James Humes – The third principle of the U.S. Army’s “mission command” philosophy is “Provide a clear commander’s intent.” The army further defines this principle as “Commanders establish their own commander’s...
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