“Fraud is the daughter of greed.” – Jonathan Gash – Robocalls are a fraudulent scourge that at best steals moments of our day and at worst preys on the vulnerable. Unfortunately, while there is no silver bullet solution, there are...
Read More
“Brands have to do a better job creating [artificial intelligence] experiences that customers find personalized, helpful and worthwhile.” – Florian Huebner – Love them or hate them, chatbots are here to stay. Turns out that there’s one specific situation where customers...
Read More
“We don’t need any additional advances in technology to be able to have enormous effects on productivity and wages. What we do need is some significant changes in business processes. We need to rethink the way work gets done.” –...
Read More