“Customers expect the humanization of digital relationships, which means more AI projects and omnichannel approaches to meeting customer needs.” – Moira Alexander – You’ve got customers with rapidly changing demands. And those changing demands often mean that digital transformation is...
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“Imagine if we got to know our people for the sake of a relationship, seeing leadership as having more to do with creating in them a sense of agency rather than providing them with direction.” – Colonel (USAR Ret.) Thomas...
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“[An elevator is] an invitation to make your enemies or companions look dumb, for physics objects to go flying, or for quest items to get stuck.” – Bill Gardner, The Deep End Games – Turns out that doors are super...
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