“While the original Art of War consists of approximately 6,ooo characters, a modern Chinese version requires more than double that number to convey the same approximate meaning. Even most native Chinese speakers, therefore, read a translation of the original.” –...
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“Brands have to do a better job creating [artificial intelligence] experiences that customers find personalized, helpful and worthwhile.” – Florian Huebner – Love them or hate them, chatbots are here to stay. Turns out that there’s one specific situation where customers...
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“Fostering resilience is going to be an ongoing task for management and human resources professionals.” – Prof. Patrick Flynn – The idea of resilience as part of your culture doesn’t get much attention but perhaps it should. To learn more...
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