“Although helping users with their various problems is rarely included in a system administrator’s job description, it claims a significant portion of most administrators’ workdays… In most cases, your response to these issues affects your perceived value as an administrator...
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“If we want someone to take action on the ideas we share, it’s not enough to provide convincing arguments; we need to touch their hearts – we need to inspire them.” – Matt Tenney – Mindfulness Monday courtesy of Matt Tenney,...
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One of your jobs as leader is to illuminate the darkness by separating fact from mere information, because the two are not equivalent. Our era is abundant with information. This abundance allows us to conveniently disregard facts that don’t match...
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