The Linkedin flame war was initiated by the company’s President / Owner. It was brief, troll-like and had nothing to do with business. It also yielded great insight into his personality. A day before the troll was fed, a different executive...
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“Red sun at night, sailors’ delight. Red sun at morning, sailors take warning.“ A 3rd generation family-owned business recently woke to a very red sun when, during a 14 month period, they went from positive growth to losing market share to low-cost competitors. Much like the...
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I’ve previously written about the link between humor and conflict diffusion (reminder: they’re both handled by the same part of your brain). Now, a recent study recounted in the Harvard Business Review shows that well executed humor will also make you...
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