When you think of improvisational theater (improv), there’s a pretty good chance that you imagine a troupe of performers riffing off each other and being spontaneous—and you wouldn’t be wrong. What if I told you that the skills critical to...
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Request Your Complimentary Coaching Session Video Transcription Hello Friends. Last week the United States went to war. It wasn’t a war we sought or even one we prepared for. Yet here we are. And make no mistake that we are...
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How committed are your customers to the success of your organization? They’re probably not as committed as you’d like—but what if you could change that? And what if you defined a customer as “anyone whose actions affect your results”? This...
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