Friday, March 24, 2023

The leader of a large organization once told me that “Surprises are the worst thing for a manager.” Unsurprisingly, that individual viewed their job through a conservative lens focused primarily on risk-mitigation. (This also highlights the contrast between management and leadership). Regardless, “surprises” happen daily to leaders. If you view surprises as “the worst thing,” chances are you’re not handling them well. This begs the question What constitutes a “surprise” in your world and what mindset do you employ when they arise? When you next find yourself “surprised,” consider approaching the situation with an inquisitive, non-reactionary mindset. You might surprise yourself with what what you learn and the results that you achieve.

Stay safe. Stay healthy. Be strong. Lead well.