Tuesday, December 12, 2023

“Imagine an AI that, after recording and analyzing a Zoom meeting—from the specific words used, to their tone, facial expressions and body language of those who uttered them—offered users some interpretation of coworker or customer needs and intentions.”
– Brent Orrell –

Theory of Mind refers, in part, to the concept that you can infer another person’s mental state using nonverbal clues and observations. It’s a “soft” non-cognitive skill and a recent research paper found that AI systems and machines may be getting closer to achieving this ability. To learn more, Click here for the article How AI with ‘Theory of Mind’ Could Help in the Workplace or Click here for the study How Far are Large Language Models from Agents with Theory-of-Mind?

Stay safe. Stay healthy. Be strong. Lead well.

Chad