Tuesday, July 9, 2024

“Although these systems are truly incapable of feeling real emotions, concern, or caring, they can generate language that creates the perception of empathy.”
– Freitas, et al. 2024 –

While the title of a recent research paper on AI drew me in, it was the second degree implications of the paper’s findings that kept me engaged. Multiple takeaways emerged that went far beyond the original research subject with implications for customer service, employee morale, data-driven insights and even a novel method for training LLM’s. To learn more, Click here for the research paper AI Companions Reduce Loneliness. Subscribers to AI for the C Suite may also Click here for our full analysis: AI Lessons from the Darnedest of Places.

Stay safe. Stay healthy. Be strong. Lead well.