Wednesday, May 15, 2019

“We will be judged long-term on our performance, and I welcome that.”
– – Dara Khosrowshahi, Uber CEO –

Last week, Uber had its stock IPO… and it did not go well. The first day’s volatile trading rattled employees so CEO Dara Khosrowshahi called an all hands meeting for the next day and sent an advance note to everyone.

Unlike many CEO crisis responses, Khosrowshahi’s checks all the right boxes. Click here for the full text of his note (near the article’s end) and remember that how you respond to a crisis will have a more lasting impact than the crisis itself.