Recently, I’ve been thinking a lot about the amount of repetition necessary for critical messages to sink in. (Think Mission, Vision and Values). And then a message from Microsoft’s Chief Storyteller showed up in my inbox with this astounding fact:...
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When leaders talk about communication, all too often what they really mean is “People need to listen to what I’m telling them.” This isn’t communication, it’s a one-way flow of information and I have a few thoughts about how to...
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Every day, a great deal of your job involves communication. Receiving information, moving it around, and getting it to where it needs to go so that you can digest the next set of bits and bytes. Unfortunately, that process is...
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