When I was young, our collective future held the promise of flying cars and robot housekeepers. Yet the gulf between expectation and reality was too wide and I now find myself in “the future” sans my flying car. A similar...
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Recently, I’ve been thinking a lot about the amount of repetition necessary for critical messages to sink in. (Think Mission, Vision and Values). And then a message from Microsoft’s Chief Storyteller showed up in my inbox with this astounding fact:...
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When leaders talk about communication, all too often what they really mean is “People need to listen to what I’m telling them.” This isn’t communication, it’s a one-way flow of information and I have a few thoughts about how to...
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