When you work with people, you inevitably encounter situations, behaviors and actions that confound explanation. In many of those moments, every business book you’ve ever read will fail you because what’s required is empathy backed by knowledge. To help you...
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Some of my most meaningful work involves creating clarity around how the correct mindset will enable you to achieve results. I’ve outlined a brief overview of how this works in my most recent article Managing Expectations and Shifting Your Mindset....
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“Emotionally intelligent people understand that sometimes the easiest way to improve the odds of reaching your objectives is to really examine your language habits.” – Bill Murphy, Jr. – The words we use matter and so does the way we use...
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