New year, new you, right? Meh. If you’re burned out on all of the lists and programs promising a “new you” for 2020, try some thought provoking questions instead. Click here for my article 10 QUESTIONS TO PROMOTE BETTER LEADERSHIP...
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“For some of us empathy comes naturally. For others, not so much.” – Dr. Olenda E. Johnson, USNWC – How well honed are your empathic skills and what are you doing to better them? Dr. Johnson of the U.S. Naval...
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A few weeks before the end of 2019 I found myself in line at a ski shop where a customer was getting their boots sized… and also overestimating their ability. It was a classic case of Optimism Bias and I...
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