Tuesday, October 25, 2016
“I used to think that cyberspace was fifty years away. What I thought was fifty years away, was only ten years away. And what I thought was ten years away… it was already here. I just wasn’t aware of it...
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“I used to think that cyberspace was fifty years away. What I thought was fifty years away, was only ten years away. And what I thought was ten years away… it was already here. I just wasn’t aware of it...
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“The formula for delivering world-class customer service is to offer team members the same level of service that we expect them to deliver to the customer.” – Matt Tenney – Mindfulness Monday courtesy of Matt Tenney, author of The Mindfulness Edge
With Halloween only ten days away, today is the perfect time to consider Greg Bustin’s 10 Scary Questions. As Greg notes, “questions are one of a leader’s most effective tools.” So the very first question you should ask yourself is...
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