“Brands have to do a better job creating [artificial intelligence] experiences that customers find personalized, helpful and worthwhile.” – Florian Huebner – Love them or hate them, chatbots are here to stay. Turns out that there’s one specific situation where customers...
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For the curious, every journey is one of self-discovery and every conversation is one of exploration. As you reflect upon this past week, consider how curious you are and how that curiosity shapes your world. Have a great weekend! Stay...
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“We don’t need any additional advances in technology to be able to have enormous effects on productivity and wages. What we do need is some significant changes in business processes. We need to rethink the way work gets done.” –...
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