“Lingering, bottled-up anger never reveals the ‘true colors’ of an individual. It, on the contrary, becomes all mixed up, rotten, confused, forms a highly combustible, chemical compound then explodes as something foreign, something very different than one’s natural self.” –...
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“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.” – Scott M. Graffius – John Rossman, the former Director of Enterprise Services at Amazon, has...
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“Tune out or burn out.” That’s the advice two long-term employees recently dispensed to their juniors about dealing with management and, if this sentiment infects your organization, it’s a huge opportunity. Instead of blaming the disengaged, take time to unearth...
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