When you work with people, you inevitably encounter situations, behaviors and actions that confound explanation. In many of those moments, every business book you’ve ever read will fail you because what’s required is empathy backed by knowledge. To help you...
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“ Darth Vader would have been well served studying a little less dark side of the force and a little more leadership theory.” – Dr. Darren Linvill – The U.S. Army War College’s Whiteboard recently asked several scholars to “Describe...
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“Emotionally intelligent people understand that sometimes the easiest way to improve the odds of reaching your objectives is to really examine your language habits.” – Bill Murphy, Jr. – The words we use matter and so does the way we use...
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