Tag: strategy



Tuesday, January 17, 2017

“I was told I’d never make it to VP rank because I was too outspoken. Maybe so, but I think men will always find an excuse for keeping women in their ‘place.’ So, let’s make that place the executive suite...

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Monday, January 16, 2017

“Investing in providing amazing customer service is most likely going to yield a better return, via referrals, than any form of paid advertising.  Are your people empowered to delight customers every time they interact with your organization?” – Matt Tenney...

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Friday, January 13, 2017

Individuals with purpose not only make more money – they also live longer.  But what about businesses?  Consider the case of CVS, who in February 2014, announced that it would no longer sell cigarettes as the sale of tobacco was inconsistent with their purpose.  This...

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