The leader of a large organization once told me that “Surprises are the worst thing for a manager.” Unsurprisingly, that individual viewed their job through a conservative lens focused primarily on risk-mitigation. (This also highlights the contrast between management and...
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“Questions can illuminate and help the group gain a common understanding of a problem.” – Prof Peg Klein – Questions matter and frameworks like “5 Whys” are wonderful tools to channel the power of inquiry. And the way that a...
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“And Now for Something Completely Different.” – Monty Python – All too often we focus on planning our professional lives to the detriment of our personal – especially when vacations are involved. Yet travel, recreation and time spent outdoors are...
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