Working with people can be exhausting. Largely, that is because of how we communicate with each other. Most of us default to communicating with others the way we prefer to be communicated with. Yet, with at least four primary communication...
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Recently, I visited a historic resort in Pennsylvania for a professional development retreat. By the way, Pennsylvania has a number of historic properties reminiscent of—although not quite as ominous as—The Overlook Hotel from “The Shining.” While there, I had some...
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To change behavior in a meaningful, lasting way, we need to uncover and change the belief that drives that behavior. We also need to understand that we cannot go unarmed into the fight with the negative talk that comes from...
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