Part 3 of 3: Building Yours This Friday brings us to Part 3 of our series on the Operational Charter. Last Friday I took the charter apart and ended the last paragraph with this key point: you can’t write down...
Read More
Part 2 of 3: The Anatomy Last Friday I asked whose values answered your customer this morning, and I promised to take the Operator Charter apart this week. Before I started cutting, I did what I usually do with a...
Read More
Chad Harvey · AI for the C Suite® · September 28, 2026 This post is the written companion to the September 28, 2026 AI for the C Suite® podcast episode Capture vs. Retrieval: What AI Memory Gets Right, and Where...
Read More