Tuesday, January 22, 2019
“Chat-bots suit people, after all you can now do your banking while sitting on the train so why not SMS or Whatsapp a bot your query? Right now we’re dealing with everything from mortgage questions and how to get the best rate, to internal HR holiday queries and nightclub goers who prefer to chat in emoji’s.”
– Phil Westcott, Filament AI –
Chatbots aren’t just for big business – they’re coming to local companies near you. Organizations just like yours are already using these tools to enable better customer service, resolve client issues faster and promote transparency… and you can, too! Click here to learn more about the most recent developments with chatbot technology courtesy of researchers from Stanford University and Facebook.