“Disagreements can be very valuable because they can prevent bad ideas from being executed, and they can help refine good ideas… Conflict becomes problematic when we’re not skillful in how we deliver a message, and we contribute to the arising...
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Recently, I found myself in a six-hour holding pattern waiting to board a repeatedly delayed flight. After about three hours into the ordeal, passenger patience had evaporated, and people began to take out their frustrations on the sole gate attendant....
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“A leader is a dealer in hope.” – Rear Admiral Grace Murray Hopper – Thinkful Thursday is courtesy of the Army Heritage Center Foundation