Tag: purpose

Friday, November 12, 2021

The world is changing rapidly which means forward-looking leaders are comprehensively reevaluating what role their organization must play for stakeholders. Larry Culp, CEO of General Electric recently summarized this quite succinctly when he said: Increasingly, recruitment and retention is about...

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Wednesday, November 10, 2021

“We have something that we call freaky… Freaky stands for FRKE… And those four words are something we’ve built our customer service on for probably more than 15 years.” – Monika Lütke-Daldrup, LEGO Director of Customer Engagement – Customer service can...

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Thursday, October 28, 2021

“Narrative… equips our brain to run the scientific method of practical prediction and experiment, making educated guesses that we refine by trying them through action.” – Angus Fletcher and Thomas Gaines – Logic and process are critical tools in your...

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